Must-ask Questions Before Contracting with Cleaning Service Company

Hiring a reliable cleaning service can be a challenging task considering the wide range of choices from independent contractors to franchises, such as Merry Maids, and with prices ranging from $10to $40+ per hour.  Fortunately, you can make the process easier and faster by asking the right questions before agreeing to the terms of the contract.

How Many Years Have You Been In Business?

Keep in mind that a professional cleaning business that has been around for years likely has established effective management principles and practices resulting in positive customer experiences. This is especially true in the industry where 50% of new businesses will close within the first year and 90% will close for good within five years.  

Do You Have Insurance?

You have to ask for proof of insurance coverage and verify it with the insurance provider to protect your interests as a client. While an insured company will likely have higher prices, you can demand for compensation, among other forms of restitution, for damages done to your home by the maids.

Aside from liability insurance, you should also ask about workmen’s compensation insurance purchased by the company for its employee/maids. You can be sued by the domestic worker in case he gets injured while on the job in your home but the workmen’s compensation insurance will be your shield, so to speak.  

You should also ask about a formal quality assurance program in place. At the very least, you will have a proper venue for your issues, concerns and complaints about the maids and their job performance, if necessary.

How Do You Hire Your Employees?

The best cleaning services companies always pre-screen prospective maids before actually hiring them for the job, more so before deploying them to the homes of clients.  You have the right to ask the companies being considered about their hiring practices including checking of references, performing criminal background checks, and checking for training certificates, among others. 

You can also ask about the additional training that the company provides for its cleaning maids. You may have special requests, such as antique décor and leather furniture requiring advanced cleaning techniques, which the company should consider when sending their maids to your home.  

When you are conscientious about these things, you will likely end up with the best cleaning service company in your area.  You can rest easy when you know that you will get the best value for your money, too.

You need not look far for the best cleaning service provider – Molly Maid is already here!  You will find plenty of Molly Maid franchises in most areas of the United States so hiring their cleaning maids should be fast, easy and convenient.  

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